2-Day Delivery Powered by Google Express FAQs

What is Goolge Express?

Google Express is a 2-Day delivery service powered by Google where you can shop Smart & Final online from your desktop or mobile device.

Have general Google Express questions? Click here to go to the complete Help Center for Google Express.

Smart & Final Powered by Google Express FAQs

How does Google Express work?
How much is delivery?

When you meet the per-store minimum ($25 for Smart & Final) you'll get free delivery. A delivery fee of $4.99 is charged for all orders under $25. See Google Express’s Pricing Page for more information.

Is Delivery available in my area?

2 day delivery from Smart & Final Powered by google Express is available all across the continental United States (not including Alaska and Hawaii).

Can I add delivery instructions to my order?

Yes, you can add Delivery Instructions for your Delivery Driver.

What if an item is not available when the shopper picks my order?
Where is my order?

You can always check Order Status on your app or on your web browser. Click here for more information.

Is it too late to add or delete items from my order?

Once you’ve submitted your order, it isn’t possible to edit the items in your delivery. You can always place a second order for any additional items you need, or cancel the order and place a new one.

Can I reschedule a delivery?

Unfortunately, your delivery date can’t be changed once your order has been submitted.

If the order hasn’t yet been paid for in-store, you can cancel it : from the My Account dropdown, select Orders, then Cancel. After canceling you can place a new order on your preferred delivery date.

Can I change my delivery address?

If you have not yet placed your order, you can change your delivery address . Once the order has been placed we can’t change your delivery address. You can cancel the order , if it hasn’t been paid for in-store, and place a new one to the correct address.

How is Smart & Final priced online vs. in-store?

Smart & Final offers same pricing as in store, including weekly sale pricing. Unfortunately, we are not able to honor in-store offers like “Buy More, Save More” and other similar offers. However, Google Express sometimes offers promotions you can apply to your orders, so keep an eye out for deals! Click here for further information on Promos & codes.

What types of payment are accepted?

Google Express accepts the following major credit cards: American Express, Discover, JCB, MasterCard & Visa. Payments from Google Store Financing cards and bank accounts are also accepted.

Will I receive a physical receipt?

Delivery drivers do not provide physical receipts on delivery, but you will receive digital receipts via email.

Who should I contact if I still have questions or concerns?

If you have any questions not covered here or on Google Express’s Help Center, please call Google Express at <a href="tel:18558694949">1-855-869-4949</a>